#agreesharon
Life is filled with so many interesting moments that I decided to create a weekly conversation starter around one of the more entertaining observations made during the previous week. Nothing too complicated — fun to see how people answer the question.
Let me know what you think.
Understanding the customer end goal vs. pushing your product and business interests. Check out the article @DanielBurstein @MarketingSherpa
- Customer-first means seeing that wanting a 1/4-inch hole – not the same
as a 1/4-inch drill - Customer-first means not confusing a type of shoe with a desire for shoes
- Customer-first means having a liberal return policy — customers will be grateful, not abusive of your good will
Are you confident that you were able to uncover an answer that reflects the source of the customer pain?
Sharon Lewis 